To create brighter futures for all people and families challenged by complex mental health issues, SANE believes in following the highest ethical and behavioural standards.
The policies SANE has developed across our organisation reflect our core values of respect, responsibility, celebration, innovation and collaboration. We are also guided by health sector best practice and current state and federal legislation.
Our Values and Behaviours
To achieve our goals, SANE will reflect our core values in everything we do.
Our Feedback and Complaints Policy
SANE encourages and actively seeks feedback from service users, advocates, employees, members of the public or any other entity. All feedback and concerns that are raised will be addressed in way that ensures access and equity, fairness, accountability, and transparency.
SANE recognises that feedback and complaints are an integral part of quality improvement systems and a valuable resource for evaluating strengths and weaknesses in new and existing policies, systems, and services at SANE.
Across all our organisation, we put policies in place that reflect our core values.
For more information on our policies, you can contact us here.